I am a Salesforce Well-Architected Ambassador, DASA Ambassador, Salesforce MVP Hall of Fame inductee, and Architect User Group Leader with nearly 13 years of experience driving enterprise DevOps and digital transformations. I currently serve as Innovation Architect at DeVry University, where I focus on AI governance, literacy, and strategy while guiding responsible adoption of emerging technologies. I have recently earned multiple AI accolades, underscoring my commitment to shaping ethical and impactful innovation. In my spare time, I co-lead RAD Women, helping individuals break into technical roles through Apex training programs.  

Ian is founder of Elements.cloud, author, analyst and advisor

He is best summed up with 3 numbers:

- 10: He's a passionate educator and has written 10 books on Salesforce, business analysis, change management and compliance.

- 20: He's been a Salesforce customer since 2002 and was a speaker at the first UK "Dreamforce" which was Marc, 3 customers and 120 delegates!!

- 30: He's been a business analyst since 1986 when he drew his first UPN process map working for Accenture. Since then he's been talking about the importance of business analysis to anyone who will listen at events around the world.

Showreel: CLICK HERE

Scott Beach serves as the North America Technology leader for the Aurelius Group, a global alternative investment group. In this role, he provides portfolio advisory services, including due diligence, strategy and operational transformation. 

Scott's career includes three decades of customer-facing technology leadership for some of the world's leading brands in retail, manufacturing, financial services and healthcare. His expertise includes digital marketing, CRM, eCommerce, ERP, AI/ML and global technology management. He has implemented numerous CRM solutions and served as both a Salesforce partner and customer. Scott is a frequent public speaker and currently resides on the Digital Leaders Council for technology non-profit, Apparo. 

Scott holds a Bachelors of Journalism-Advertising degree from the University of Kansas and an MBA from Wake Forest University.  He resides in Charlotte, NC, but can generally be found at the airport.

I co-authored with Charlie Havens the book "A Master Framework for CRM Centers of Excellence: Introducing Universal Standards for Customer Relationship Management CoEs."

My commitment lies in mentoring Salesforce professionals and contributing to the community through thought leadership. My approach integrates strategic leadership with a passion for innovative technology solutions to drive organizational success and customer satisfaction.

I co-authored with Velu Palani the book "A Master Framework for CRM Centers of Excellence: Introducing Universal Standards for Customer Relationship Management CoEs."

With a talent for understanding and articulating business needs and building inclusive teams open to challenges, I create client-centered solutions. 

I lead a team at Improvize to accelerate generative AI projects so your employees are more productive and your customers are more delighted by your offerings.

I bring deep and varied experiences in digital transformations with software giant Microsoft, digital agency Razorfish, customer identity leaders Experian and TransUnion, global consultancies like Wipro and several startups. My expertise includes generative AI, software development, data science, UX design, sales, marketing technology and strategy consulting. ( https://www.improvize.com )

AI is software that is “programmed” by examples. Generative AI offers several advantages:
- a conversational user interface that makes business systems easier to use
- automatically generate content that only people could produce before
- automate complex workflows and decisions using business rules defined in plain language
- reduce the time to develop advanced customer experiences

My passion is helping customers adopt new technologies. IOpenAI’s GPT in December 2021 and am developing advanced AI solutions. I've developed early AI software for expert systems, knowledge management, natural language processing, sentiment analysis, and data mining algorithms, such as association rules, random forest, and principal component analysis.

I am a Salesforce Well-Architected Ambassador, DASA Ambassador, Salesforce MVP Hall of Fame inductee, and Architect User Group Leader with nearly 13 years of experience driving enterprise DevOps and digital transformations. I currently serve as Innovation Architect at DeVry University, where I focus on AI governance, literacy, and strategy while guiding responsible adoption of emerging technologies. I have recently earned multiple AI accolades, underscoring my commitment to shaping ethical and impactful innovation. In my spare time, I co-lead RAD Women, helping individuals break into technical roles through Apex training programs.